1 reviews | Active since Sept 2018
Whatsup with you billing Vodacom?!?!?!?!?!?!
Vodacom: The worst on so many levels!!! 1. Vodacom you are absolutely crazy with your data plans!!! For some or nother reason i lose alot of data with vodacom and with another network i get the same data and it lasts a lot longer with more usage. 2. Your billing department is clueless, as soon as i request a breakdown of my billed amount of where i might be in arrears (which to my knowledge i settled over a week ago) they cut my phone off, double the amount and charge me R1000 just to reinstate it, admin fees or something... and still can't give me an answer on the amount breakdown.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)