1 reviews | Active since Dec 2011
WHATSAPP TICKET ****
At 20h46 on 12 August I purchased a 1GB whatsapp ticket bundle which was to expire on 10/09/2018 at 23:59.59. I was unable to find a way of getting a balance for this whatsapp bundle. Still on 12 August at 21h28 I received an sms to say that my whatsapp bundle has run out!!!!! At the same time they gave me a balance on my normal data bundle. How could I possibly use 1GB in less than an hour on whatsapp??? Totally impossible for my usage of whatsapp. This is **************** and another way for them to make money.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Debbie
Please be advised we have responded to you with feedback via SMS at ***.
Have a good day further!
Regards,
Vodacom Consumer Website Team
Dear Debbie
Please be advised we have responded to you with feedback via SMS at ***.
Have a good day further!
Regards,
Vodacom Consumer Website Team