MV
MARIA V
1 reviews | Active since May 2015
30 Jan 2019, 07:42
WHATSAPP TICKET NOT WORKING
My husband has bought a whatsapp ticket and still, data is being deducted and airtime for WhatsApp.
We went in store phoned customer care still not resolved
PLEASE ASSIST US!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Jan 2019, 09:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2019, 09:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Jan 2019, 09:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly note that after receiving your posting, attempts to contact the account holder has been unsuccessful. Should you require any further assistance, please contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
Kindly note that after receiving your posting, attempts to contact the account holder has been unsuccessful. Should you require any further assistance, please contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply30 Jan 2019, 09:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly note that after receiving your posting, attempts to contact the account holder has been unsuccessful. Should you require any further assistance, please contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
Kindly note that after receiving your posting, attempts to contact the account holder has been unsuccessful. Should you require any further assistance, please contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team