NM
Nisha M
1 reviews | Active since Jun 2016
12 Sept 2019, 13:23
WHATSAPP TICKET DOESNT WORK
Pathetic- highest list of reviews to Vodacom from my side!!! Bought a whatsapp ticket that doesnt work and it keeps eating my data saying i am using OUT OF BUNDLE- when i HAVE data!!!! FIX IT YOU RIDICULOUS COMPANY AND REFUND ME WHAT IS OWED!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Sept 2019, 14:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2019, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Sept 2019, 11:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Sept 2019, 11:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,