FM
Faith M
1 reviews | Active since Oct 2013
09 Mar 2020, 17:00
Whatsapp Ticket
I bought a 30 day Whatsapp ticket that only expires on the 16th of March and since Saturday, I haven't been able to use it unless I buy data on side. Please fix this issue.
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Vodacom's replyOfficial
10 Mar 2020, 09:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2020, 09:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team