TVdw
Tjaart Van der walt

1 reviews | Active since Jul 2025

05 Jul 2025, 05:12

Whatsapp ticket

Whatsapp ticket 30 days @ R40 2GB from ABSA or 135# and pay with airtime. I bough the ticket and can not send messages. Switched off roaming. Made sure i bought the correct description. Stll not able. Check the balance and it reads for '1 hour' . So i went to a shop for assistance. They say i bought the wrong deal. If i put data on it works perfectly. I bought 3 tickets in 2 months. I want to go back to the store and again explain myself but i'm alredy out of R120. If i have the wrong phone setting ill gladly accept assistance. Please help

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2025, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team