YK
Yusra K

1 reviews | Active since Oct 2017

15 Aug 2018, 14:50

Whatsapp FOR WHAT!!!!

Good day

I will try and be as nice as I possibly can...

Please just explain to me why do you have a whatsapp bundle that doesn't work... I have 73mb left on my 100mb whatsapp bundle that expires today and u can't use it I have to by me 60 mb thats only for today which expires at midnight... This is the 2nd time I'm having this issue... And the last time they had some issue... Well if so a notification will be good.

****ed off as you guys know when to deduct your money for my contract but when you need the service it sucks... I'm sure another service provider would die for a customer like me.

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2018, 18:20
Official

Good day

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,