NZ
Nondumiso Z

1 reviews | Active since May 2015

26 Feb 2019, 07:50

Whatsapp data

The whatsapp data hasn't been working from last night and the consultant i spoke with from the customer care pretend as if she's not aware of the issue, and i bought a data bcoz i knew it wil last me for 2days, vodacom service is really getting worse

0
Replies (2)
Vodacom
Vodacom's reply26 Feb 2019, 08:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply26 Feb 2019, 14:49
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,