YK
Yusra K

1 reviews | Active since Oct 2017

22 Nov 2018, 08:52

Whatsapp bundle for what????

Good day,

This is now the umpteenth time for this year I am experiencing the same problem with the whatsapp bundle of you guys... I've had it now with you people... I have a bundle that's not being used for what reason I don't know keeps using my anytime data... The reason for buying the bundle is for times when I'm low on data but this network is forcing me now to buy data... I know it's not your problem but you do realize where we are in the month so where do you think I must get money for data still knowing I have a bundle that's not being deducted from. I hardly use other platforms of social media hence my reason for buy a bundle...

Upset and angry is a under statement.

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2018, 08:56
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,