SD
Shiven D
1 reviews | Active since Apr 2019
09 May 2019, 19:15
WhatsApp Bundle
I bought a 1GB WhatsApp bundle. I only receive notifications when I go on WhatsApp. Can someone explain please.
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Replies (2)
Vodacom's replyOfficial
09 May 2019, 19:47 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2019, 19:47
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 May 2019, 10:07Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, try uninstalling and reinstalling WhatsApp. Allow the relevant permissions when reinstalling and clear the cache at least once a month.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, try uninstalling and reinstalling WhatsApp. Allow the relevant permissions when reinstalling and clear the cache at least once a month.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 May 2019, 10:07
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, try uninstalling and reinstalling WhatsApp. Allow the relevant permissions when reinstalling and clear the cache at least once a month.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, try uninstalling and reinstalling WhatsApp. Allow the relevant permissions when reinstalling and clear the cache at least once a month.
Regards
Vodacom Consumer Website Team
Best regards,