CS
Caylyn S
1 reviews | Active since May 2016
21 Feb 2019, 09:41
WhatsApp Bundle
So disappointed with the WhatsApp bundle, my bundle expires at midnight and its not working, I am receiving no messages and I can send nothing. This will expire before I get to use it. This is definitely not the 1st time it has happened to me, sometimes I would 1st need to go onto WhatsApp before I get messages (then everything comes in at 1 time). I buy a WhatsApp bundle so that I can receive messages as soon as someone sends me messages.
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Replies (3)
Vodacom's replyOfficial
21 Feb 2019, 10:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2019, 10:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Feb 2019, 11:50Dear Caylyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Vodacom's reply21 Feb 2019, 11:50
Official
Dear Caylyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
CS
Caylyn S's updateReviewer Update
21 Feb 2019, 11:53Thank you Ashwin
CS
Caylyn S's update21 Feb 2019, 11:53
Reviewer Update
Thank you Ashwin