MB
Manie B
1 reviews | Active since Jan 2014
15 May 2020, 10:28
Whats going on with data disappearing in lockdown
In nearly 2 years on my vodacom 50gb LTE contract i have never used up my data. Ever since the lockdown my data do not even last half month....and the funny thing is. Me and my wife are always home because we both work from home so lockdown did not change anything with regards to that. The usage data does not add up. And if vodacoms incompetency had not sign me up with this 2 year 50 gb LTE in the first place none of this would have happend. After 14 years with vodacom i can not wait to leave.
LTE 50 day 50 night ***
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Vodacom's replyOfficial
15 May 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Manie B's updateReviewer Update
15 May 2020, 13:36Noted
MB
Manie B's update15 May 2020, 13:36
Reviewer Update
Noted