NH
Nozie H
1 reviews | Active since Jul 2012
16 May 2024, 10:57
Whats going on Voda?
Did an application on the app 5 days ago and it failed - error said they'd call me back and no one has called. Redid the application and keep getting a "technical error" password. Cant log into the website. Store cant help me because what Im looking for is an online deal. What now? Calling -? been on hold for 20min already... had to drop the call yesterday because I could stay on the call any longer.
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Replies (2)
Vodacom's replyOfficial
16 May 2024, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2024, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NH
Nozie H's updateReviewer Update
16 May 2024, 12:33They called - they cant assist.
Gave me a number to call, after a few transfers, they told me to call the exact same number again to get helped. What a joke. If no one can assist me by end of today I will have to end my 23yr relationship with Vodacom. this is just pathetic!
Gave me a number to call, after a few transfers, they told me to call the exact same number again to get helped. What a joke. If no one can assist me by end of today I will have to end my 23yr relationship with Vodacom. this is just pathetic!
NH
Nozie H's update16 May 2024, 12:33
Reviewer Update
They called - they cant assist.
Gave me a number to call, after a few transfers, they told me to call the exact same number again to get helped. What a joke. If no one can assist me by end of today I will have to end my 23yr relationship with Vodacom. this is just pathetic!
Gave me a number to call, after a few transfers, they told me to call the exact same number again to get helped. What a joke. If no one can assist me by end of today I will have to end my 23yr relationship with Vodacom. this is just pathetic!