What Vodacom Consumer Website Team?

I wrote a review on Hellopeter last week about extraordinary high data roaming charges for October and November last year and inability to speak to a human being at Vodacom about providing itemised bills for those periods. Well, not even a Hellopeter review helped.I got the standard automated response and nothing else; still no feedback from Vadacom. My enquiry still with the back room. At least I know why they call it THE BACK ROOM. There are no keys to this room are there? I realised what I was up against, not a dysfunctional "customer support team", but a non-functional one. As I am out of country at the moment and need to receive OTP's from my bank, I settled the arrears and guess what........ YES, NUMBER STILL INACTIVE!!!!!!!