1 reviews | Active since Oct 2017
What to expect from Vodacom!
3 month ago my Cell C phone contract expired. So my husband told me that if I move to Vodacom he will pay my phone bill for 24 months just to prove that they are definitely worth it ! Unfortunately this isn't a good review . I took the contract with the Samsung S8 , then you get the Samsung J5 with ( when paying an extra fee) that was not a problem for such a great deal , then they tell you for a extra amount you can get a docking station with a keyboard. So as I knew my husband that was definitely worth paying more! My husband has been paying the extra fee for the docking station for the last 3 month and we still haven't received our docking station !!!! We have been talking to their mall @reds employees and they don't have feed back . We send emails on emails to customer care no reply till last week ! They're answer "out of stock and waiting for delivery ". We feel that if we pay for something .. no matter the amount, we deserve get what we pay for.
I didn't want too take this root but unfortunately they don't take me nor my husband seriously and can never tell us what is going on !
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Nicole Rossouw
Thank you for taking the time to voice your enquiry. Kindly note as per email confirmation received, this matter was resolved.
Regards
RO
Good Day Nicole Rossouw
Thank you for taking the time to voice your enquiry. Kindly note as per email confirmation received, this matter was resolved.
Regards
RO
