HK
Honey K

1 reviews | Active since Oct 2016

31 Oct 2017, 20:59

What the HELL vodacom

What the HELL, I complain about you taking R500 worth of airtime and 200MB worth of data overnight and you want to give me R29 airtime and 500MB data, are you kidding me. Is this how you treat customers what HELL. I don't want it. I to know that happened to my R500 wort of airtime. What do you call R29 airtime. Stop bull ****ting me and tell me what happened to my airtime!

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2017, 06:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Nov 2017, 12:14
Official

Dear Honey

Thank you for taking my call today, was a pleasure speaking to you.

As discussed please note the matter has been resolved.

Have yourself a lovely day further

HS

Best regards,