WHAT THE HELL, MONEY DEBITED FOR NON-EXISTING ACCOUNT!!!!!!!!!!!!!!!!!!

Item: Vodacom
Rating: 1
Author: Hettie J

I have just received a BANK NOTIFICATION for DEBIT ORDE for an AMOUNT of R899.01 that was debited to my bank account EFFECTIVE 31 MAY 2021 for WHAT I DO NOT KNOW because I DO NOT HAVE ANY ACCOUNT OR CELLPHOINE with VODACOM!!!!!!!!!!!!!!!!!!

WHAT THE HELL!!!!!!!!!!!!!!!!!!!

I NEED THE MONEY PAID BACCK WITH IMMEDIATE EFFECT AND EFFECTIVE 31 MAY 2021!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Jun 2021, 07:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Jun 2021, 07:24

Official