What the he'll is going on there?

I was at jabulani mall and could not believe the ****py service I just had in 2018. There was more clients standing outside, the door sign said they open at 9am while I was standing the the 2people inside pretended they did not see us. I knocked at the window 3times before they showed me 10 fingers. It's sickening as she was busy with her phone and mumbled words couldn't even come to the door to explain .the other one was playing with a child inside. No wonder you are going to loose clients this is business not a favor ,you never see such in sandton I stay in Four ways and I get treated like royalty. So township must be like this sis maan. I have attached pictures so you see what's going on sis