SB
Sally B

1 reviews | Active since Jun 2016

13 Jun 2016, 06:56

What the hell is going on......Make you pay and pay and pay forever

<p>I have a data contract with Vodacom which had expired already past the 24 month contract period. I called them to cancel the contract as i dont want it anymore, they told me two months ago i need to pay R319 and they will cancel it, then last month i get another bill for R219, once again i call, they say no this is the last month then it will be canceled, i mean seriously?? So i pay etc. What now, i get ANOTHER BILL for R119!!!! What kinda of money making **** is this??? This is totally unacceptable and i WILL NOT pay again!!!! Terrible, will NEVER take out another Vodacom contract again.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 09:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team