WHAT THE HELL IS GAMEMINE??!!!

I am utterly disgusted with Vodacom’s service and really disappointed by them! SO MANY of their customers are complaining about this GameMine subscription that takes people’s airtime without them ever having authorized it, yet they are doing absolutely nothing about it! I feel that Vodacom is actually ******** its customers with this! I also got told yesterday that because the subscription “came from my phone” they cannot refund me. I NEVER subscribed to this! Whats worse, this alleged subscription happened during lockdown so nobody else had access to my phone except me! There were no kids trying to download games on my phone and I never play games on my phone. I was told if I want to investigate any ***** on my line I must call game mine to sort it out myself, only to google and find that Vodacom has a deal with game mine. So really, I feel let down yet again by Vodacom. To think I was thinking of taking out a 36month contract with them. I will be moving to another network provider, enough is enough! We cannot continue taking HORRIBLE service from a company that claims to be the best network provider in the country! After being a loyal customers for over 10years, it’s really time to let go of this abuse! I’m done.