IC
Ivy C

1 reviews | Active since Feb 2013

22 Aug 2017, 10:42

WHAT THE ENTIRE ****ERY!!!!!

the best decision I ever made, was not to renew any of my contracts with you but that CLEARLY has not stopped you from ****ING WITH ME!!! I don't give a flying rats ass what system problems you are experiencing, just return ALL THE DATA YOU TOOK AND DONT DO IT IN DRIPS AND DRABS!!! GOODNESS!!! HOW MUCH MORE ANNOYING CAN YOU GET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 11:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Aug 2017, 10:36
Official

Dear Customer

We have now reimbursed all customers affected by last the billing issue. All related out-of-bundle charges are refunded and depleted bundles have been reinstated.

We sincerely apologise for the inconvenience.

Regards

Consumer Website Team