EN
Erica N
1 reviews | Active since May 2016
24 Mar 2021, 15:15
What Service, they don't even want to use their phones to contact you.
Well you guessed it. Still waiting 15 days for that precious call from Vodacom. Anyone else know what to do please? I just cannot anymore. Please view reviews on Vodacom before taking a device of any kind from them, they sell you default devices and you must pay monthly or pay R14787 for the contract. Something that has never worked and after this I'll get a message that they will phone you back. Shocking service, is there no CEO monitoring this site. Sure not even they know what to do about this, rather let the customer keep the **** in the box and pay for 3 years.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
25 Mar 2021, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Mar 2021, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
