1 reviews | Active since Jun 2016
what service? there is none-happy to bill you with no explanation
<p>I have been a clilent of yours for the past 20 odd years, ut perhpas it is time to move on.</p> <p>Last week I received a mail to advise that I had run out of data. I immediately called the Customer Services no to find out how this could be. I NEVER run out of data. I have 70 gigs of WifI per month at home and am on Wifi at work.</p> <p>Yes, I do go onto Instagaram hen out on the road and make use of Whats App, at times Waze and Google but this is no different to the previous month, the last 6 months or the last year, so why now do I run out of data?</p> <p>I received a reference no last week, ReF# 426 399 077 that was Wednesday, nothing since.</p> <p>I guess it's a case of we are VODACOM, pay for more data or we will just bill you whatever we see fit.</p> <p>Time to move on...................................... No customer service whatsoever!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
