What service? No service

<p>I recently had to reactivate my Vodacom data account and went to Vodacom outlet to assist. I had to complete reactivation document and buy a replacment simcard and was told reactivation should take about 5 working days. About a onth went by and nothing happend, so I downloaded the reactivation forms from the website, completed and sent forms and information required to the reactivation email adress given on the form. Another two week went by and nothing happend. Decided to send email to customer care, no reply. Called the call centre and they could not assist as nobody seems to know what the problem is. Such poor service I have not experienced before. So dissappointed.</p>