AM
Adam M
1 reviews | Active since Dec 2021
27 Jan 2023, 15:52
What service!!!!
Absolutely pathetic!!! In the 16th of Jan u reported our fiber cables damaged..the 17th a technician came to look...and that was the end of it. Several calls to Vodacom with promises of updates and repairs...to date zero, niks nada. How does the CEO feel about the service delivery...wait there is none!!!!! We have to pay and pay but get nothing!!! Estates and shopping centres get priority over homes that's bs!! We little guys pay YOUR wages!! Fix my fiber!!!!!
Helpful (0)
Replies (2)0
Replies (2)AM
Adam M's updateReviewer Update
28 Jan 2023, 18:10Still not resolved after more calls and empty promises
Does Vodacom care about its customers?? I think not.
Does Vodacom care about its customers?? I think not.
AM
Adam M's update28 Jan 2023, 18:10
Reviewer Update
Still not resolved after more calls and empty promises
Does Vodacom care about its customers?? I think not.
Does Vodacom care about its customers?? I think not.
Vodacom's replyOfficial
29 Jan 2023, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2023, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team