What Service?????

<p>I have now been trying to do my upgrade with Vodacom for the past 3 weeks without any success, poor Game and their consultants have been phoning me twice daily to give me feedback and have been in contact with Vodacom themselves as have I.</p> <p>First I was told that I am now on a new 3D system which I obviously was never informed about and was initially told that the upgrade would take 72 hours, I then decided to get it going then, the sooner the better right? Wrong. Two days in a row I was told that Vodacom is off line and would not be able to process my upgrade.</p> <p>I went back a few days later to try again and was told that the packages in the meanwhile has changed, meaning I had to choose a whole new option. This was done immediately and once again the process started.</p> <p>I have since spoken to 3 different managers at Vodacom headoffice, I was promised within 48 hours once, another time I was told the person working on my profile has the day off. Another time that consutant did not work over a weekend and the profile was still not done. He He.</p> <p>Vodacom is a joke and truly has no customer service.</p> <p>I was told by many that they have cancelled their contracts eversince the NEW SYSTEM started, another lady waited 3 months for her upgrade before finally cancelling the contract.</p> <p>Funny thing is that Vodacom does not now where the holdup is, I personally think they pay alot of salaries every month for their employees digging in their noses all day long.</p> <p>I told them that I would place something on Helo Peter and was then promised that they would send me a copy of their mail that is going to the big guys of Vodacom to try and resolve the issue, well guess what, no email yet, and this was almost 2 weeks ago already.</p> <p>If you ever considered a contract with Vodacom, dont waste your time and money, it is not worth what you will be getting.</p>