JM
Justin M

1 reviews | Active since Feb 2016

04 Mar 2016, 08:51

What serivce ??

This is becoming a frustrating exercise and having an account with Vodacom and having to deal with the call center agents and total nightmare.<br> <br> My account still hasn't been fixed from my previous complain and i have now been charged a service content fee (What service?). Julian promised to have the whole account fixed from being billed for outrageous DATA charges and the lack of communication. <br>

0
Replies (1)
Vodacom
Vodacom's reply04 Mar 2016, 10:07
Official
Hello Jmatty28,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,