AM
Alice M
1 reviews | Active since Aug 2015
26 Aug 2015, 07:47
What's the point of setting a limit
I have set a limit on my Vodacom account and I am continuously over billed. I don't get notifications whether I am half way through and when my invoice comes it was well over the limit that I have set. I have gone into a Vodacom shop and was told that Vodacom cannot guarantee this service will work. It seems that if Vodacom deems the limit too low they will overbill just to get more money. If Vodacom isn
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Replies (1)Vodacom's replyOfficial
26 Aug 2015, 10:53Hello alicjam,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2015, 10:53
Official
Hello alicjam,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
