1 reviews | Active since Mar 2017

11 Apr 2017, 11:04

What's the point....

<p>What is the purpose of vodacoms promotions and competitions all their advertising if their customer care is poor.... Been handed over to attorneys for a ********** contract being opened.... All paper work was submitted in Dec no warnings no nothing no further information so thinking because vodacoms. Is so well organised ( in hindsight I know better now) we thought everything was sorted. We did our part. What ever.... If vodacom foes read these complaints I would appreciate it very much if they could call me I'm done explaining myself over email. I would like to talk to an actual person... Let's see </p>

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2017, 11:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team