CS
Christo S

1 reviews | Active since Nov 2009

14 Sept 2016, 15:33

What's going on at Vodacom?

<p>Initially I had to battle for weeks to get a number transfered to prepaid which eventually materialised due to assistance from HelloPeter!</p> <p>Now we find internet payment done to this prepaid number from Capitec Bank does not show on the cell-phone!</p> <p>What went wrong at Vodacom? </p> <p>With this type of customer service I should perhaps seriously reconsider my relationship as well as my little shareholding in this enterprise..</p>

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team