" WHAT PLAN SHOULD I MAKE" - from service consultant

<p>2016.06.03 I went online last nigt to upgrade my contract - everything was fine until this morning i contact them to ask when i will receive my phone and true as nuts.... the phone is discontinued - so without any information regarding this *(&&(*&( i would have never known my phone was discontinued and would have waited for weeks. So the annoying person i am i phoned them everyn 10 minutes and to asked what will they do about this asked them to make a plan. The service consultant told me: " What plan should he make" this is not his problem. I was transfered to different departments. This stated at 13:00 and this is now 16:30 and I just cancelled my online upgrade. When i asked if they can just update the site to say the phone is discontinued he just said nothing and hung up the phone. Terrible service</p>