TL
Thembelani L

1 reviews | Active since Jul 2011

09 Jul 2017, 20:44

WHAT PLAN AM I ON, WHO DID I LAST CALL..!! I DONT KNOW, ALL I KNOW IS I WANT MY NUMBER BACK

<p>I have been using vodacom for all my life....I lost my number due to a damaged simcard .....this particular number i have used for so long and I dont pay attention to what plan im on, I dont know who I last called before I lost my number.....Do I realy have to lose my number for the reason that i do not know any of these things??? Vodacom you have hurt me sooo bad....I have app**** for work using that number, everyone i have met has that number.......and you take that number away just like that...!! I have an ID, cant you just simply request for an affidavit and copy of my ID for me to have my number back?? I swear once the vodacom contract i currently have finishes never again in my life i will use any vodacom service...never ever....I *****ed now because of you.</p>

0
Replies (3)
Vodacom
Vodacom's reply10 Jul 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jul 2017, 12:34
Official

Dear Thembelani

We were unable to make telephonic contact with you regarding your query. Please provide us with an alternate contact number or email address for yourself or feel free to contact us on 082111 or email *** for any further assistance.

Regards,

RJ

TL
Thembelani L's update11 Jan 2019, 12:50
Reviewer Update
You wouldn't be able to contact me because i am with another network now.....i have been with your network all my life and this is the thanks i get.....how nice