What PATHETIC service

<p>So on Wednesday 18 July, I called Vodacom regarding a payment that I am inquiring. I got a reference number and was advised to wait 48 hours! 120 hours later, i take it upon myself to contact them again, already this has been pathetic service. I called and was told i need to wait 7 -14 working days for my inquiry to even reach someone. What? Is this a joke? Upon getting transfered to a supervisor, she answers and mind, doesn't even sound like she has gotten out of bed yet. SURPRISE, she drops the line! </p> <p> </p> <p>How can this be called the biggest and best network around, but your customer service is this pathetic? This is my first time joining your network, after being on Cellc for as long as I can remember, what a mistake I have made!</p> <p> </p> <p>Your customer service sucks and in no way is your staff trained to reduce customer effort or to treat a customer as a friend. I am so annoyed!</p> <p> </p> <p>Can this be sorted out. How far does one have to go before you are heard? Seriously!!!!!</p> <p> </p> <p>Call placed ********** <p> </p> <p>I look forward to hearing from you!</p>