1 reviews | Active since Oct 2015
What pathetic
<p>What pathetic service. This morning when I tried calling from my cellphone, it gives me a message indicating that my account has been suspended.</p> <p> </p> <p>I contacted the Vodacom cell centre on 082 111 and they indicated that there is a credit limit bar on my phone. They also indicated that they were not able to assist and I should contact collections on ********** .</p> <p> </p> <p>When I contacted ********** , they again refered me to 082 111 who could also not asist. Vodacom could you please make up your and advise who can assist.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Seriously, 2 days later, numerous follow up phone calls, explaining my issue over and over, but still cant use my phone. Surely when you upgrade, Vodacom should assess whether the clients credit limit is sufficient to accomodate for their billing process. Paying for a pathethic service!!!!!!!!!!!!!!!!1
Seriously, 2 days later, numerous follow up phone calls, explaining my issue over and over, but still cant use my phone. Surely when you upgrade, Vodacom should assess whether the clients credit limit is sufficient to accomodate for their billing process. Paying for a pathethic service!!!!!!!!!!!!!!!!1