1 reviews | Active since Jun 2015
What next? Now i can not even unsubscribe from wasp services!
Good day, to whom it may concern @ Vodacom.
Firstly may i thank the person or persons involved in having my account credited with R350. This was a positive thing.
However, what is the use of you crediting my account if the issue has not been resolved yet? I saw this morning that my 'given' airtime was going at a alarming rate, then i thought to c heck for subscription services.
Well i have 3 again! And well i can not unsubscribe from them!!! The system tells me you are not currently subscribed to any services. And when in my life im going to use the soccer service i honestly do not know! And whatever else was listed there aswell!
And please do not mention to me again i must not click on ads. I on my android phone can not click back it doesnt do anything! Only option i have is to click on the x in the ad. Which i do. I hardly browse with my phone mostly maps whattsapp and check my email. So, please please is their nothing that can be done about wasp services? No way that you can block it like you inadvertently blocked my unsubscribe function?
Because really its more than a irritation; and just like i do not have the time and patience to complain every day, i am sure that my complaints is now also getting tedious; please resolve this matter at your earliest convenience since this is not really stretching my patience.
Best Regards Chris ********** 204
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
