What must I do - tell me

<p>I did everything right 100% according to your instruction and somehow I ‘m still your client?</p> <p> </p> <p>I wanted to move from Vodacom to Cell-C, their contract suites me better. I got a settlement amount on the 20th of January. On the 21st of January took up a contract from Cell-C and went to Sandton Towers to settlement my contract and close it. The bright spark at Sandton Towers asked my how to do the settlement process and I had to explain to her that I do not know – I do not work for Vodacom. We mutually decided that it would be best for me to attempt this again the following day at midrand – Vodaworld. Went to Vodaworld on Sunday the 22nd of January, very helpful people, I paid the quoted settlement amount, we submitted all the documentation and that was supposed to be that – done and dusted, or you would think so…. Unfortunately not after numerous attempts even re-submitting the original documentation I’m still a client of Vodacom. I need this contract to end (2 weeks ago) so that we can port the number to Cell-C, I did everything you expected from me - and it did not work?</p>