WHAT IS YOUR EXCUSE??????

Item: Vodacom
Rating: 2
Author: Hermien L

This is related to my previous post. I phoned Vodacom on 29 April for copies of two contracts in dispute. First I was told I will get it within 48 hours, then I was told I will get it on 11 May, by 18 May I have NOTHING!!!!! Tried to resolve this via several phone calls but without any assistance from the call centre. Vodacom what do I have to do to get those copies? WHY are you taking your time to give it to me? WHAT are you hiding??????

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Replies (1)

Vodacom's replyOfficial

22 May 2015, 08:52

Hello HLamprecht123,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply22 May 2015, 08:52

Official

Hello HLamprecht123,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team