NM
Ntombi M
1 reviews | Active since Jul 2014
15 Apr 2025, 09:35
What is this
A star rating is luxury at this stage. There was a bedit order that went off my account yesterday. I would like to know what it was for>
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Replies (2)
Vodacom's replyOfficial
15 Apr 2025, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Apr 2025, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NM
Ntombi M's updateReviewer Update
15 Apr 2025, 14:49Until now, I haven't received a call from Vodacom. My number is listed as main number, the number to contact in whatever they are changing on MY ACCOUNT but they call a different number and made changes on MY ACCOUNT without my knowledge. I am starting to have a problem with Vodacom and how they do things. I am reversing that debit order tomorrow that I don't know about tomorrow if I do not receive a call for someone to explain this.
NM
Ntombi M's update15 Apr 2025, 14:49
Reviewer Update
Until now, I haven't received a call from Vodacom. My number is listed as main number, the number to contact in whatever they are changing on MY ACCOUNT but they call a different number and made changes on MY ACCOUNT without my knowledge. I am starting to have a problem with Vodacom and how they do things. I am reversing that debit order tomorrow that I don't know about tomorrow if I do not receive a call for someone to explain this.