DD
Damian D

1 reviews | Active since Apr 2017

17 Apr 2017, 03:11

WHAT IS RICA FOR IF THEY CANT EVEN ASSIST. . .

<p>I call customer care due to my fiances phone just got ****** by one of the people at the get together at my house and i ask just in what phone her simcard was inserted just so that i know but then i was told rica and speaking to my fiance is not the same???WHAT THE FFFFF???NOT EVEN THE VODACOM APP IS WORKING!!!!EVEN IF THEY TRY TO ASSIST ME. . .***********!</p>

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Replies (2)
Vodacom
Vodacom's reply17 Apr 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Apr 2017, 09:36
Official

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved.