rS
renier S

1 reviews | Active since Oct 2017

23 Oct 2017, 12:11

What is mobiteacher

Firstly I played that horrible :"shake every day" game and I won a free song yesterday. Clicked on the link but didn't see anything. Received a message today that I subscribed to a 10 track pack @ R29.99 a month. ( I did not do that, nor did I attempt to do so.)

In my further attempts to locate an unsubscribe function. I saw to my horror that I was also subscribed to a mobiteacher service from august at a daily rate. In my haste to cancel that, I didn't take note of the cost. It could have been R10 a day or R30 a day. I remember seeing it as a daily rate.

Now I would like to know. WHAT IS THAT? And if that thing has been active since august what do you intend to do about it re my account? as well as the 10 track pack. Why would I intentionally subscribe to either of these things.

0
Replies (5)
Vodacom
Vodacom's reply23 Oct 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Oct 2017, 12:47
Official

Good day,

Feedback has been provided.

Regards,
RM

rS
renier S's update23 Oct 2017, 12:58
Reviewer Update
Oh yes. Thank you Renzo. Thank you for telling me to sort out one of my issues myself. Well done.
rS
renier S's update23 Oct 2017, 12:59
Reviewer Update
And fot getting the number wrong. it's 30150
rS
renier S's update23 Oct 2017, 13:01
Reviewer Update
You had better fix this now! Apparently that number is only for vodacom subscribers. Guess I have been paying vodacom every month for nothing