JD
Jenni D
1 reviews | Active since Jul 2014
20 Mar 2015, 10:12
WHAT IS IN THE CONTACT
I have a contract with Vodacom because of issues from Vodacom and myself I have had endless problems. Today my phone has been suspended because the account is in arrears because of 2 top up numbers that expired in July 2014 and Sept 2014 and have never worked since. Up until February 2015 I paid for these 2 top ups (not being able to use them) and request why should I carry on paying for them if they are non usable.<br> <br> Today I get toId I have to cancel them with Voda but they have already suspended them on expiry?????? or carry on paying for something that VODACOM HAS ALREADY SUSPENDED???
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Replies (1)Vodacom's replyOfficial
20 Mar 2015, 11:23Hello jenniv10,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply20 Mar 2015, 11:23
Official
Hello jenniv10,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
