KR
Kerry R
1 reviews | Active since Jan 2019
25 Jan 2019, 13:42
What is happening Vodacom?
I have been with vodacom for years and have recently changed contracts and received a new number. The number I got appears to already be taken as I have received multiple sms's to two different people... Both of which are NOT me. I've received calls from random people too. I have also seen that my bill is more than double what it should be? Have I been charged for this other person's bills too?? I was also horrified to discover that vodacom now CHARGES loyal customers for caller ID??? This is a complete money-making scheme, I already spend a lot every month and I'm very disappointed by this.
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Replies (1)Vodacom's replyOfficial
25 Jan 2019, 13:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2019, 13:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
