What is going on with Vodacom ?????

<p>Since Tuesday 30 November '16 my wife has had no network coverage. We have contacted the call centre who advised us that there is a network issue in the Gauteng area. Today is the 2nd of December '16 and she still has no network coverage. We have contacted the call centre 5 times without any success or clarity regarding the issue. Then it's the SIM card, then it's the phone, then they SYNC the account again, then it's the package, NO STRAIGHT ANSWER!! Eventually after 20 min of waiting for the call to be answered, the only response is that Vodacom will escalate the problem....***?? </p> <p> </p> <p>This response does not help at all...the fact is my wife can still not receive or make a phone call needless to say, no e-mails , no sms' , no data connection, NOTHING! She can't even dial the 111 call centre number!!!!</p> <p> </p> <p>My question is : Will Vodacom compensate us for the loss the last couple of days ? I am paying for something I am not getting...i.e. VODACOM is not honouring their side of the contract! But come the end of the month, they are first in line to debit my account even though we can't use their " services ". </p> <p> </p> <p>They have this silly PR stunt where they give you one minute free for every dropped call...what is Vodacom going to do about the last three days of " NO Service "???</p> <p> </p> <p>R1000.00 a month for this **** service...I think not!!!</p> <p> </p> <p>Pathetic to say the least!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>