DF
Duane F

1 reviews | Active since Mar 2013

08 Apr 2015, 23:23

What is going on with the price increases?

Dear Vodacom<br> <br> I've been with you for about 5-6 years and according to me, under my current cellphone I have never had a pricing increase during the duration of my 24 month contract. If there was, please provide me with the details.<br> <br> If there wasn't in the past, why now? I'm not the only one that is currently upset. I'm just probably one of few that voices my unhappiness. <br> <br> P.S. There is 22 employees at my employer of which 17 is with Vodacom. They are all complaining. Just saying but then again if you are a fat cat service provided what is loosing a few thousand customers due to pricing increases. :(

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2015, 10:26
Official
Hello dpfrost@live,

We are currently investigating this matter and will make contact with you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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