DF
Duane F
1 reviews | Active since Mar 2013
08 Apr 2015, 23:23
What is going on with the price increases?
Dear Vodacom<br> <br> I've been with you for about 5-6 years and according to me, under my current cellphone I have never had a pricing increase during the duration of my 24 month contract. If there was, please provide me with the details.<br> <br> If there wasn't in the past, why now? I'm not the only one that is currently upset. I'm just probably one of few that voices my unhappiness. <br> <br> P.S. There is 22 employees at my employer of which 17 is with Vodacom. They are all complaining. Just saying but then again if you are a fat cat service provided what is loosing a few thousand customers due to pricing increases. :(
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Replies (1)Vodacom's replyOfficial
09 Apr 2015, 10:26Hello dpfrost@live,
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply09 Apr 2015, 10:26
Official
Hello dpfrost@live,
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
