TN
Terence N
1 reviews | Active since Sept 2021
08 Dec 2021, 00:48
What is going on at Vodacom?
Vodacom what on earth is going on with your network? I am losing data I PAID FOR! I start downloading files with your mobile data AND IT KEEPS DROPPING LTE SIGNAL AND I LOSE THE DATA! I am in the Moreletta area Pretoria. Fix your network. This is very disappointing. I never had this kind of trouble with Vodacom before.
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Vodacom's replyOfficial
08 Dec 2021, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2021, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team