JS
Judith S

1 reviews | Active since Dec 2009

18 Aug 2016, 09:22

What is going on at Vodacom

<p>Please answer complaints and queries. You are not offering a good service! A shameful organisation. Perhaps you need to take a look at the abilities you employ?</p> <p>No-one can answer my query and no-one responds to an escalated reference number. You are treating your customers like cash ***s!</p>

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2016, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team