RM
Robin M

1 reviews | Active since Feb 2014

13 Jul 2016, 12:08

What is going on????????

<p>ive been having difficulty using my wifi ****le to log onto the Internet since 01/07/2016. I have called numerous times to Vodacom customer care but it seems no one can help me..... </p> <p> </p> <p>Is It fine for you to debit my account and not give me service which I PAY FOR and why did I have to result to This platform to get assistance??? </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2016, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team