GH
Gurkan H
1 reviews | Active since Oct 2019
16 Oct 2019, 12:46
What is (are) wrong with Vodacom
I am going to cancel my contract next month as it expires by then. Why? 1. They reduced the expiry dates for airtime to 60 days unilaterally during the contract period. (And they do not even write the expiry dates on the app!) 2. I can not get a dual sim phone deal from Vodacom, as they block them on purpose. 3. Reception is bad even in Fourways area around Cedar road, can you believe it! 4. I feel like stupid after being their client for 25 years, they do not deserve loyalty..
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Oct 2019, 13:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2019, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
31 Oct 2019, 08:35Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply31 Oct 2019, 08:35
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.