MK
Mohamed K
1 reviews | Active since Mar 2009
28 Sept 2020, 08:38
What has uti**** my airtime?
I would like to know, based on the current package that I om, with more than sufficient data and minutes (and I purchased an sms bundle this month, and still have 6 available), what has utilised my airtime over the weekend? I am not subscribed to any WASP services either.
I am aware that it only '90c' that I am querying, but the amount is not the issue. I simply would like to know what consumed this amount, especially in light of recent media articles reflecting airtime missing, etc.
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Replies (1)Vodacom's replyOfficial
28 Sept 2020, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2020, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
