What has happened to Vodacom???

I could not decide what to make the headline as I have now been shoved from pillar to post, dealt with bad attitudes, *********** staff, call being dropped and after been in the waiting q NO ANSWER. This is disgusting! Are you hiring any ****, tom and harry now to work for you guys? Compared to the level of service you guys had this is a JOKE! I am livid and disgusted at the condescending manner in which I have been spoken to by your staff. I am highly disappointed in vodacom .